Martin Dawes Systems Passes International Business Process Quality Audit with Flying Colours

Successful check on ISO 9001 TickIT confirms IT and software development processes are world-class

Martin Dawes Systems, the award-winning vendor of customer management solutions for the communications industry, today announced the company’s structures, processes, controls and governance methods continue to meet the international ISO 9001 TickIT standard for software development quality.

The company has held the TickIT certification since 2002. The TickIT audit process is administered by the International Register of Certificated Auditors (IRCA) with the support of the British Computer Society. Martin Dawes Systems is routinely reviewed by the registration body Lloyds Register Quality Assurance (LRQA) to help ensure the business is adhering to the standard.

By implementing a quality system and gaining certification, an organization is demonstrating management's commitment to quality and is sending a clear signal to users and competitors that the delivery of quality is a principal management objective. The TickIT standard indicates that the certificated organization is involved in software development and that TickIT guidance and certification procedures have been followed.

Andrew Coffey, head of quality assurance for Martin Dawes Systems, said:
“We are extremely pleased to have achieved a clean bill of health and that our processes and systems meet this tough international standard. The three day audit was exceptionally thorough, covering all areas of the business, and the auditor’s highly positive report is testament to how well the quality culture is engrained across our business.”